FAQs

We process and ship orders within one business days. We offer Free Standard Shipping on all our items which usually takes about 5 to 7 business days to deliver. We also offer an Expedited Shipping, Second Day and a Next Day shipping option.

Currently, we only ship to the US.

Sure! Simply message us via the Contact Form or send us an email at support@pelandco.com with your order number and the size you need, and we'll send you Exchange Instructions.

Sure! We process returns within 3-5 business days once your return package reaches our office. If you haven't heard back from us regarding your refund, please email us at support@pelandco.com

All Pel & Co rings are based on US Standard Ring Sizing. For a step by step to measure your ring, follow these steps

Yes, you can! Our rings are fully coated with Rhodium that protects the metal and keeps it shiny for a long time. Remove your jewelry when applying creams or lotions. A little love goes a long way, when not in use, store your jewellery in the box to help prevent scratching and maintain its polished finish.

Yes, we do! We offer a 2-year warranty that covers damage to the material or workmanship of the jewelry. The warranty does not cover lost item, scratches that come from normal wear and tear such as bent ring, lost stone, loose prong, improper use or storage of the item or any modification to your item done by a third party outside Pel & Co